Policy and Procedure

Policy and Procedure Document

ISHA Academy

  1. Introduction

ISHA Academy is committed to providing high-quality tuition services for students in Birmingham, UK. Our policies and procedures are designed to ensure compliance with the UK education system’s regulations, safeguard the welfare of all students, and maintain high academic standards.

  1. Mission Statement

Our mission is to inspire academic excellence and personal growth in every student through tailored tuition services in a safe, inclusive, and supportive environment. We aim to equip students with the knowledge, skills, and confidence to excel in their academic pursuits and beyond.

 

  1. Compliance with UK Education Regulations

ISHA Academy ensures full compliance with the following:

– The Education Act 1996: Providing supplementary tuition to meet national curriculum standards.

– The Children Act 1989: Safeguarding the welfare of all children in our care.

– GDPR (General Data Protection Regulation): Ensuring all personal data is collected, stored, and processed responsibly.

– Prevent Duty Guidance 2015: Promoting British values and safeguarding students from extremism.

– Health and Safety at Work Act 1974: Maintaining a safe environment for all students and staff.

 

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  1. Policies

4.1. Safeguarding and Child Protection Policy

– All staff are trained in safeguarding and child protection procedures.

– A Designated Safeguarding Lead (DSL) oversees all child welfare concerns.

– Any suspicions of abuse or neglect will be reported to relevant authorities immediately.

 

4.2. Equal Opportunities Policy

– ISHA Academy is an inclusive institution, ensuring that all students, regardless of race, gender, ability, or background, have equal access to education and support.

– Discrimination, harassment, or bullying of any kind will not be tolerated.

 

4.3. Health and Safety Policy

– Risk assessments are conducted regularly for all premises and activities.

– Emergency procedures, including fire drills, are practiced routinely.

– First aid kits are available on-site, and staff are trained in first aid.

 

4.4. Data Protection Policy

– All personal information is collected, stored, and processed in line with GDPR.

– Parents and students are informed of how their data is used.

– Consent is obtained for the use of student images and information for promotional purposes.

 

4.5. Anti-Bullying Policy

– A zero-tolerance approach to bullying is implemented.

– Clear reporting and resolution procedures are in place.

– Students are encouraged to report any concerns to a trusted staff member.

 

  1. Procedures

 

5.1. Admissions Procedure

– Students are admitted on a first-come, first-served basis, subject to availability.

– A consultation meeting with parents/guardians is conducted to assess the student’s needs.

– An initial assessment is performed to determine the student’s academic level.

 

5.2. Teaching and Learning Procedure

– Individual learning plans are created for each student.

– Lessons align with the UK national curriculum and exam board standards.

– Regular progress reports are provided to parents.

– Feedback is encouraged from students and parents to improve teaching practices.

 

5.3. Attendance and Punctuality Procedure

– Attendance is monitored daily, and parents are notified of absences.

– Students are expected to arrive on time for each session.

– Persistent lateness or absences may result in a review meeting with parents.

 

5.4. Behaviour Management Procedure

– Positive reinforcement is used to encourage good behaviour.

– Clear rules and expectations are communicated to students.

– Disciplinary actions for misconduct include verbal warnings, written warnings, and meetings with parents.

 

5.5. Complaints Procedure

– Complaints are handled promptly and professionally.

– Parents and students can submit complaints verbally or in writing.

– Complaints are reviewed by the management team, and outcomes are communicated within 7 working days.

 

  1. Staff Requirements

 

6.1. Recruitment

– All tutors must undergo enhanced DBS checks.

– Tutors are required to hold relevant qualifications and experience in their subject areas.

– References are obtained and verified before employment.

 

6.2. Training

– All staff receive regular training in safeguarding, health and safety, and teaching practices.

– Staff are encouraged to pursue continuous professional development (CPD).

 

  1. Parent and Student Expectations

7.1. Parents’ Responsibilities

– Ensure students attend sessions on time and regularly.

– Communicate any concerns or issues with staff promptly.

– Support students with their learning outside of tuition sessions.

 

7.2. Students’ Responsibilities

– Arrive prepared and ready to learn.

– Respect tutors, peers, and the learning environment.

– Complete any assigned homework or tasks on time.

 

  1. Monitoring and Evaluation

– Regular evaluations are conducted to ensure compliance with policies and the effectiveness of tuition services.

– Parent and student feedback is collected and reviewed quarterly.

– Policies are updated annually or as required by changes in regulations.

 

  1. Contact Information

For more information or queries, please contact us:

– Phone: 0121 398 0114

– Email: info@isha-academy.co.uk

– Website: http://www.isha-aademy.co.uk

– Address: 617 Walsall Road, Great Barr, Birmingham, B42 1EH

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